Privacy policy
Last Updated: November 14, 2026
Welcome to Zavioon, your trusted online store in Pakistan for elegant womenβs jewelry and watches. Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit or shop at our website.
By using our website or placing an order, you agree to the practices described in this policy.
1. Information We Collect
Personal information you give us:
. Full name
. Phone number and WhatsApp number
. Email address
. Delivery address, city, and postal code
. Order details and any messages you send us
Information collected automatically:
. IP address, device type, and browser type
. Pages you visit and products you view
. Time spent on our website and the website you came from
. Cookies and similar technologies (see Section 6)
Payment information:
. For online payments (bank transfer, JazzCash, Easypaisa, or card), payment is handled by secure third-party providers.Β Zavioon does not store your card or banking details.
. ForΒ Cash on Delivery (COD) orders, no payment details are collected on our website.
2. How We Use Your Information
We use your information to:
. Process, confirm, and deliver your orders
. Contact you about your order via call, SMS, WhatsApp, or email
. Handle returns, refunds, and replacements
. Provide customer support and answer your questions
. Improve our website, products, and shopping experience
. Send you offers, new arrivals, and updates (only if you agree, and you can opt out anytime)
. Prevent fraud, fake orders, and misuse of our website
3. Sharing Your Information
We never sell your personal information. We share it only when needed to run our store:
. Courier partners: Your name, phone number, and address are shared so your parcel reaches you.
. Payment providers: To process your payment securely.
. Shopify: Our store runs on Shopify, which stores and processes order and customer data on our behalf.
. Marketing and analytics tools: To understand website performance and show relevant ads, using limited, non-sensitive data.
. Legal authorities: When required by law or to protect our rights.
4. Data Security
. Our website usesΒ SSL encryption to protect your information during transfer.
. Your data is stored on secure platforms with restricted access.
. No system is 100% secure, but we take all reasonable steps to protect your information.
5. Data Retention
We keep your information only as long as needed for orders, returns, support, and legal or accounting purposes. After that, it is deleted or anonymized.
6. Cookies
Cookies are small files saved on your device that help our website work properly.
. We use cookies to remember your cart, understand how you use our store, and improve your experience.
. You can disable cookies in your browser settings, but some features (like checkout) may not work properly.
7. Your Rights and Choices
You have the right to:
. Access the personal information we hold about you
. Correct any wrong or outdated information
. Request deletion of your data, subject to legal and order-related requirements
. Opt out of promotional messages at any time
To use any of these rights, simply contact us using the details in Section 11.
8. Third-Party Links
Our website may contain links to other websites, such as social media pages or courier tracking pages. We are not responsible for their privacy practices, so please read their policies separately.
9. Childrenβs Privacy
Our website is not meant for children under 13. We do not knowingly collect personal information from children. If you believe a child has shared information with us, please contact us and we will remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new βLast Updatedβ date. Please check it regularly.
11. Contact Us
Have a question about your privacy or your data? The Zavioon support team is happy to help.
π§ Email: contact.zavioon@gmail.com
π± WhatsApp: 0348-0287425
Our team replies within 24 hours.